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Company Policy

The Furniture Company Policy

This is our agreement with you, the customer, concerning your purchase of household furnishings from The Furniture Company. This agreement cannot be changed except by written agreement between you and The Furniture Company management.

1. (a) NO REFUNDS. (b) NO RETURNS
2. Warranties: (a) All warranties are manufacturers’ warranties. The Furniture Company acts only as a servicing agent to the warranty claim process, view our website for details.
3. At any time after the purchase/sale process The Furniture Company reserves the right to correct mathematical errors in pricing and/or computations.
4. On any financed purchase customer agrees to release funds from the finance company to process their  order.
5. Layaway customers must give 4 weeks notice prior to pick up. All layaways are 3 months term. Any layaway over 3 months will be subject to loss of deposit and termination of contract.
6. All cancellations to include re-selections are subject to 30% CANCELATION FEE.
7. All exchange are subject to manager approval.
8. Our estimated time from your purchase for arrival is 1-6 weeks. Special orders may take longer. Changes will delay your delivery time. Some delays may occur on your purchase order due to manufacturer delays and/or production times. Manufacturers may discontinue some items without prior notice.
9. Return check will be subject to $25 bank charge.